Returns and Exchanges

Products purchased from a distance can be returned under the Ordinance 130/2000 . The consumer is
entitled to notify in writing to waive the purchase without penalty and without giving any reason within
14 days of receiving the product .
Returning the products will be at the expense of the customer, using the same transport service that
made the shipment . SC Anima Casa SRL will return the value of the order no later than 10 days from the date of
announcement in writing of the intention of returning . The amount returned, and the conditions of return
do not include transport costs . We do not accept product return which show physical signs of wear, no
tags and original packaging etc. Also we do not accept packages with reimbursement or whose transport
payment has not been made by the sender !

“Clients” or “consumers” are only individuals . Customers with legal personality have no right to cancel
the contract, relevant legislation referring only to individuals .

For products purchased directly from the showroom return period is 24 hours .
SC Anima Casa SRL ( can not guarantee and can not accept responsibility for the information on the
site is accurate, complete or up to date and the services offered through this website are accessible,
uninterrupted or error .
Prices, offers and pictures can be changed without notice .